If all the
information is correct, the charge quoted to you will be correct.
However, if your shipments weight, sizes dimensions, item description (class), or
services provided prove to be different (greater) than shown, your
account will be charged for "all services as actually provided".
Handling units:
Cartons or packages of identical size and weight are considered one
handling unit. If there is more than one package and they are of
differing type, size or weight they are considered multiple handling
units.
Number of Items:
Compare the number of items shipped to your BOL or shipping records
Total Weight of All Items;
Compare the total weight of all items shipped to your BOL or shipping
records
The dimensions of your shipment (Total Cubic Feet):
Compare the dimensions (cubic feet) received to that shown on your BOL
or shipping records
The
NMFC number:
This is a numeric indicator that specifically identifies each type of
product that can be shipped by a LTL carrier. The National Motor Freight
Association presets these product classifications quarterly. It is
always helpful to have the NMFC number on the Bill of Lading in order to
avoid re-classification and accurately identify each product you ship.
The Freight Class:
This is a numeric indicator that specifically identifies each type of
product that can be shipped by a LTL carrier. The National Motor Freight
Association presets these product classifications quarterly. It is
always helpful to have the NMFC number on the Bill of Lading in order to
avoid re-classification and accurately identify each product you ship.
Accessorial Services & Charges
Standard
procedure for LTL shipping includes a truck driver backing up to a dock
to be loaded by the consignor (shipper), and driving the cargo to the
receiving destination to be unloaded by the consignee. Any service that
is not considered "standard procedure" will require additional fees and
is referred to as an accessorial service or fee. These are all examples
of accessorial services:
To avoid any "billing
adjustments" do not request any of the services listed below unless you
have already booked the service and it is shown on your booking papers
and on your BOL. If you have any questions you may call customer
services at 727-450-7800.
Hazardous materials:
vvvvvvvvvvv
Arrival
Notification:
A carrier notifies and schedules a delivery date and time with the
consignee (receiver) for additional fees.
BOL (Bill of Lading):
Mandatory paperwork providing the driver and the truck line with all the
details they need to process the shipment and bill correctly.
Blind Shipment Charge:
Keeps the originating location and receiving destination unaware of each
other. Provides two separate Bills of Lading that share common BOL & PRO
numbers. Both BOLs show the carrier's terminal as the shipper and the
receiver.
Freight Class Rating:
A number that identifies the approximate size, value and difficulty of
transporting each particular type of product. The class is needed to
determine a price. You will need to know width, height, depth and weight
for your shipment. The system estimates a class determined by the
measurements you enter. Please contact a customer service representative
during business hours to confirm class, as the automated class is only
an estimate.
Expedited:
American Freight Companies offers expedited delivery through various
channels in order to reduce the number of transit days. Choose expedited
as your equipment type when rating your shipment.
Inside delivery & Inside pick up:
The driver is required to go inside (beyond the front door or loading
dock) to pickup or deliver a load instead of remaining on the dock or in
his truck. Additional fees are assessed.
Lift gate service at delivery and or pick up:
When the shipping or receiving address does not have a loading dock,
manual loading or unloading is necessary. A liftgate is a platform at
the back of certain trucks that can raise and lower a shipment from the
ground to the truck. Additional fees apply for this service.
Storage &
Detention Charges:
VVVVVVVVVVVV
Residential
Delivery Services and or Residential Pick Up:
The carrier defines a business as a location that opens and closes to
the general public at set times each day. You may be considered a
residence if you are located in a residential zone, even if you open and
close at set times. Schools, colleges, and churches located in
residential zones may also incur residential fees.
The carrier defines a business as a location that opens and closes to
the general public at set times each day. You may be considered a
residence if you are located in a residential zone, even if you open and
close at set times. Schools, colleges, and churches located in
residential zones may also incur residential fees.
What
happens if I receive a bill directly from a carrier?
Simply call
our customer service department at 727-450-7800 and fax a copy of the
bill you received. Our customer service staff will be happy to take care
of it and have the charges properly credited. This situation usually
occurs when the American Freight Companies BOL is not used. To
prevent future problems, please make sure that the shipper gives the
driver a copy of the automated American Freight Companies BOL for every
shipment. There is a reprocessing fee for not using the BOL. This fee is
$50.00 so it is important that you make sure you give the driver a copy
of our BOL.
Continue with:
Terms
& Conditions
December 11, 2007