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BOL Paperwork

Learn more about FreightCenter's bill of lading (BOL) paperwork.

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  • What if I receive a bill directly from the carrier?
  • This usually occurs when FreightCenter’s BOL is not used at the time of pickup, which results in a double booking in two systems and a change in shipping rates. Our freight brokers will promptly take care of the paperwork and have the charges properly credited for your freight shipment when notified. Open a support ticket or contact our customer service department at 1-800-716-7608 and fax a copy of the bill that you received.
  • What is a BOL?
  • A Bill of Lading or BOL is standard, mandatory paperwork providing the carrier and driver with all the pertinent information related to shipping costs and transport information. This paperwork allows for proper billing to be processed by the shipping company and FreightCenter, Inc. All parties (buyer, seller and carrier) involved should have a copy of the BOL. It is very important that the FreightCenter BOL be given to the carrier at the time of pickup. The FreightCenter BOL confirms your discounted rate with the carrier. FreightCenter has arranged discounted shipping rates because of the volume of shipments we process through our shipping companies. If our BOL and additional account paperwork is modified or not used, the freight company will not know to bill FreightCenter these pre-negotiated rates. In order to keep shipping costs low, make sure the shipper uses ONLY FreightCenter’s BOL when authorizing the freight to the driver at pickup. There is a $45.00 charge for FreightCenter to change the billing terms.

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