The freight carrier that actually transported your shipment is exclusively responsible for the transportation and delivery of your shipment. All damage claims must be filed directly with the freight carrier.
FreightCenter provides a link to the carrier's website for your convenience. To access, log into your FreightCenter account. In the "My Shipments" section, you'll see a link to file a damage claim for each of your shipments.
If you have any questions regarding damage claims, please call your sales agent for guidance at 1-800-716-7608.