How to Track a Shipment
More information and frequently asked questions about how to track freight with FreightCenter.
Learn how to track your shipment online the easy way.
Where Can I Track My Shipment?
You can track your shipment online 24 hours a day, 7 days a week through our tracking page. The tracking results will only show you when a pick up has been made, when a driver checks in at a terminal, and when final delivery has been made. Due to the high volume of calls we receive, we ask our customers to utilize our online tracking tool to confirm when pick up and delivery has been made.
How Do I Get a Status Update?
To obtain a status update on the location of your freight, enter the PRO number or Shipment ID of your shipment on our tracking page.
What Is a Pro Number?
A PRO number is a tracking number used by some but not all carriers. If your carrier applies a PRO number to your freight, FreightCenter will automatically email that to you as soon as it is electronically generated by the carrier.
When Will My Freight Arrive?
You can track your shipment at FreightCenter provided your shipment is being tracked by PRO number. Not every carrier provides a method for tracking. If you believe your shipment missed delivery or the driver is late, please contact our Customer Care Department at wecare@freightcenter.com to open a support ticket. A pick up or delivery is considered late when guaranteed or time critical services were purchased and the driver missed the designated window of time.
How Do I Reschedule a Missed Delivery?
If your driver did not show up on the day of delivery and you were not notified by FreightCenter, please contact your booking agent immediately so we can contact the driver and determine a delivery time window. Make sure you have a consignee available for delivery so you can inspect your freight.
We provide competitive freight shipping prices and an all-inclusive, easy-to-use shipping experience for our customers. Exceeding our customers’ expectations results in thousands of satisfied customer reviews and repeat business. We believe in the power of our customer relationships. Check out FreightCenter reviews from real customers, and learn what they have to say about their freight shipping experience!
Working With Jennifer Rendine has been super easy. I know that every detail will be taken care of with each and every shipment. I would recommend Freightcenter.com to anyone. 5 Stars!
It was very easy to do and priced right . The people I talked to were very friendly and helpful !
It was a great experience. Everything went very smoothly. My customer service rep was exceptional!
I have used Freight Center for 3 different pickups and so far everything has worked beautifully. I would highly recommend their services and the pricing is very competitive. Thank you Freight Center for the good job.
So happy using FreightCenter. Great service and lowest price. My go to shipper from now onT!
Easy to work with. Scheduled on line and then a CS rep called us to make sure all the details were in order to ship our product correctly to the customer.
