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Inside Delivery & Inside Pickup

Inside Delivery & Inside Pickup

With access to over 50 carriers, FreightCenter can help with all your inside delivery & pickup needs.

Inside Delivery and Inside Pickup are special LTL freight services you can order instead of having your freight picked up from, or delivered to, the curb.


What are Inside Delivery and Inside Pickup?


Standard freight delivery is curb-to-curb or dock-to-dock. This means the truck driver will deliver the freight to the roadside, dock, or the end of a driveway for a residential location. The driver doesn’t bring the cargo to the garage or front door, and the driver doesn’t move the load beyond the threshold of the dock. Any pickup or delivery beyond those points would be considered inside delivery and inside pickup. Inside delivery and inside pickup are accessorials that carriers charge an additional fee for.

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Commercial Inside Delivery

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When the shipper requests inside delivery, the freight is delivered beyond the roadside to just inside the front door of a commercial building if accessible by a pallet jack. The service does not include bringing the freight up an elevator or down any long hallways that require precise movements.

When delivering to a dock, the driver can move the freight beyond the threshold if they have a pallet jack. The service does not include breaking down the cargo and removing the debris. That type of service may be requested for an additional fee. It is separate from a standard inside delivery service charge.



Residential Inside Delivery

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A standard delivery at a residence occurs at the end of a driveway or the curb. If the freight needs to be brought to a porch or garage, then inside delivery would be required. The driver can bring the cargo to the entry of a garage if it’s a non-gravel driveway without a steep slope. It’s the driver’s discretion whether they cross the threshold of the garage. (Most carriers will not enter and place an item in the garage since it’s inside the home.) However, a driver may let you use their pallet jack to maneuver the freight to a location inside the garage. It’s based on the driver’s discretion.

Inside delivery does not include bringing freight into a home or beyond the porch. If the driver is going to get the cargo to a porch, there would need to be no steps as they have nothing to lift the freight with. That would require a more specialized service like white glove delivery if the cargo needed to be brought inside the home. The same conditions apply for inside pickup.

Different Types of Accessorials

Accessorials are extra services or costs you can add to a standard shipment for special needs. Knowing about these can help you better handle your shipping and logistics. Here are some common types of accessorials explained in detail:

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