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What Is a 3PL?

A 3PL company offers outsourced logistics services to businesses as an intermediary between shippers and carriers.

What Is a 3PL? Defined

3PL services typically encompass various logistical functions, including transportation, warehousing, distribution, freight forwarding, and inventory management. By outsourcing these tasks to a 3PL, businesses can streamline operations, reduce costs, and focus on their core competencies.

FreightCenter is a 3PL provider specializing in managing logistics operations for businesses of all sizes. We leverage our expertise and industry connections to optimize shipping processes and provide efficient solutions for our customer’s logistical needs.

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fedex logo
Fema Truckload partner
Google Truckload partner
st judes children logo
Coca-cola Truckload partner
american Redd Cross logo
Summit racing partner
toys for tots logo
IBM Truckload partner
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Ford logo cost to ship freight
feeding america logo
Michigan Truckload Partner
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Phillies Truckload Partner
Six Flags Truckload Partner

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What FreightCenter Does As a 3PL

FreightCenter serves as a trusted partner for businesses seeking comprehensive logistics solutions. As a 3PL, our primary goal is to simplify the complexities of shipping and supply chain management for our customers. Here’s how we achieve that:

  • Freight Booking: We facilitate the booking process for our customers, offering access to a vast network of carriers and transportation options. Whether LTL (Less Than Truckload), FTL (Full Truckload), air freight, ocean freight, or expedited shipping, we help our customers find the best shipping solution.
  • Freight Tracking: We provide advanced tracking capabilities, allowing our customers to monitor their real-time shipments. Our online platform enables easy access to shipment status updates, delivery notifications, and proof of delivery, ensuring transparency and peace of mind throughout shipping.
  • Documentation Management: We handle the paperwork and documentation associated with shipping, including bills of lading, customs forms, and certificates of origin. By managing these administrative tasks, we help streamline the shipping process and ensure compliance with regulatory requirements.
  • Carrier Management: We work closely with a network of reputable carriers, negotiating competitive rates and ensuring reliable customer service. Our extensive carrier relationships allow us to offer flexible shipping options and responsive customer support, ensuring that our customers’ freight is in good hands from pickup to delivery.
  • Customer Support: We provide dedicated customer support to assist customers with any questions or issues related to their shipments. Our team of logistics experts is available to provide guidance, resolve issues, and offer personalized solutions to meet our customers’ unique shipping needs.


Our Approach To Managing Freight

At FreightCenter, we pride ourselves on our unique approach to managing freight as a third-party logistics provider (3PL). Our approach is centered around efficiency, reliability, and transparency, focusing on delivering exceptional customer service. Here’s how we manage freight:

  • Non-Asset-Based Model: Unlike traditional freight companies that own and operate their assets, such as trucks and warehouses, FreightCenter operates as a non-asset-based 3PL. We do not own or directly manage physical transportation or storage assets. Instead, we leverage our extensive network of carriers and logistics partners to fulfill our customers’ shipping needs.
  • Facilitation and Coordination: Our role as a 3PL is to facilitate and coordinate the freight shipping process on behalf of our customers. From booking shipments to tracking deliveries, we handle all aspects of logistics management, acting as a single point of contact for our customers throughout the shipping journey.
  • No Direct Contact with Freight: One key aspect of our approach is that we never physically handle or come into direct contact with our customers’ freight. Instead, we manage and oversee the logistics process from start to finish, coordinating with carriers and other logistics partners to ensure that shipments are picked up, transported, and delivered safely and efficiently.
  • Emphasis on Customer Service: Customer service is at the heart of everything FreightCenter does. Our team of logistics experts is dedicated to providing personalized support and assistance to our customers, helping them navigate the complexities of shipping and logistics. Whether answering questions, resolving issues, or giving guidance, we are committed to ensuring our customers have a positive and stress-free shipping experience.
  • Focus on Efficiency and Transparency: We prioritize efficiency and transparency in all operations. Our online platform provides customers easy access to quotes, booking tools, and shipment tracking information, allowing them to manage their shipments conveniently and confidently. Additionally, we strive to provide clear and transparent communication throughout the shipping process, keeping customers informed every step of the way.
FreightCenter by the numbers
25 Years In Business
1m+ Shipments Booked
93%+ On-Time Performance
99.1% Damage Free Shipments
Our Certifications

Awards and Endorsements

  • 2021, 2017 & 2016 Food Logistics’ Top Green Providers
  • 2021 & 2018 Supply & Demand Chain Executives’ Pros to Know: Matthew Brosious
  • 2020 & 2019 Top Food Logistics’ 3PL & Cold Storage Provider Award
  • 2020 & 2019 Business Observer’s Top 500 Companies on the Gulf Coast
  • 2020 & 2019 Business Observer’s Top 500 Companies on the Gulf Coast
  • 2020 & 2017 Food Logistics’ Champions: Rock Stars of the Supply Chain
  • 2020 Best of Palm Harbor Awards for Local Businesses
  • 2017 Green Supply Chain Award from Supply & Demand Chain Executive
  • 2017 Tampa Bay Business Journal Heroes at Work
  • 2016, 2015, & 2012 Food Logistics Top 100 Software and Technology Providers
  • 2013 Tampa Bay Business 100 by Tampa Bay Business Journal
  • 2013 Top 100 Great Supply Chain Partners by SupplyChainBrain
  • 2012 TIA Samaritan Award Honorable Mention
  • 2012, 2011 & 2010 TBBJ Fast 50 Recipient
What is a 3PL?Shipping freezers

FreightCenter Your 3PL Partner

Benefits Of Partnering With FreightCenter As Your 3PL

Here are some of the critical advantages of choosing FreightCenter:


  • Expertise and Industry Knowledge: Our logistics experts bring extensive industry knowledge, expertise, and access to a wide network of carriers. We understand the complexities of the logistics landscape and can provide valuable insights and guidance to help you navigate shipping challenges and make informed decisions for your business.
  • Streamlined Logistics Management: By outsourcing your logistics management to FreightCenter, you can streamline your shipping processes and focus on your core business activities. Our user-friendly online platform makes it easy to book shipments, track deliveries, and manage all aspects of your logistics operations in one centralized location.
  • Cost Savings and Efficiency: Partnering with FreightCenter can help you save time and money on your shipping operations. Our negotiated rates with carriers and efficient logistics management processes enable us to offer cost-effective shipping solutions that meet your budgetary requirements without compromising service quality.
  • Personalized Customer Support: At FreightCenter, we prioritize customer satisfaction and strive to provide customized support to every customer. Whether you have questions about shipping options, need assistance with documentation, or need help resolving an issue, our dedicated customer support team is here to assist you every step.
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What Is a 3PL? Guaranteed competitive pricing every time you ship.
Finely-tailored freight solutions

To create value for our customers by delivering customized shipping solutions that meet their unique needs and to fulfill shipping demands from simple to complex with expertise, guidance and ingenuity.

Rail Freight

Rail shipping is a cost-effective and environmentally friendly transportation method that utilizes trains to move goods over long distances. It's known for its efficiency in handling large volumes of cargo, making it a sustainable and economical choice for businesses seeking reliable freight transport options.

Expedited Freight

Expedited shipping is a premium service designed to meet urgent delivery needs. It prioritizes speed and quick turnaround, ensuring that packages or goods reach their destination faster than standard shipping options. Expedited shipping is the go-to choice when time-sensitive deliveries are essential, providing businesses and individuals with reliable and prompt service for critical shipments.

White Glove Freight

White glove shipping is a premium service that goes beyond standard delivery, offering meticulous handling, specialized packaging, and in-home setup or installation for valuable or delicate items, ensuring a seamless and hassle-free experience for customers.

LTL Freight

Less than truckload (LTL) shipping is a smart logistics solution for businesses with smaller shipments. It combines multiple smaller shipments into a single truckload, optimizing space and reducing costs. LTL shipping offers affordability and efficiency while ensuring timely delivery, making it an ideal choice for companies looking to save on transportation expenses without compromising on service quality.

Ensuring Security and Reliability in Freight Management

At FreightCenter, security and reliability are at the core of our freight management practices. We employ stringent measures to safeguard our customers’ shipments and uphold the highest reliability standards for our partners .

First and foremost, we carefully vet and select carriers based on strict safety, reliability, and compliance criteria. Our extensive network of carriers undergoes thorough screening and evaluation to ensure that they meet our stringent service quality and professionalism requirements.

Moreover, our advanced tracking and monitoring technology provides real-time visibility into shipment status, location, and estimated arrival times. This transparency enables us to monitor shipments closely at every stage of the shipping journey, giving our customers confidence in their reliability.

Additionally, we handle all documentation and paperwork associated with freight shipments with the utmost care and attention to detail. Our team ensures that all necessary paperwork, including bills of lading, customs forms, and certificates of origin, is accurately completed and securely transmitted to carriers and authorities as required.

Compliance with regulatory requirements is also a top priority at FreightCenter. We stay abreast of the latest regulatory changes and industry standards to ensure shipments move smoothly and efficiently across borders without encountering delays or issues. Our team is well-versed in international shipping regulations, customs procedures, and security protocols, ensuring that shipments always comply with applicable laws and regulations.

Finally, our dedicated customer support team can assist customers with security or reliability concerns. Whether guiding packaging and labeling requirements, addressing questions about shipment tracking, or resolving issues related to carrier performance, we are committed to providing timely and practical support to ensure a secure and reliable shipping experience for our customers.

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What our customers are saying

We provide competitive freight shipping prices and an all-inclusive, easy-to-use shipping experience for our customers. Exceeding our customers’ expectations results in thousands of satisfied customer reviews and repeat business. We believe in the power of our customer relationships. Check out FreightCenter reviews from real customers, and learn what they have to say about their freight shipping experience!


Q. What is a 3PL (Third-Party Logistics Provider)?

A. A 3PL, or Third-Party Logistics Provider, is a company that offers outsourced logistics services to businesses. These services can include transportation, warehousing, distribution, and fulfillment.

Q. Is FreightCenter Involved in Direct Freight Handling?

A.  No, FreightCenter does not directly handle freight. Instead, we serve as a facilitator, connecting businesses with carriers and managing the logistics process on their behalf. We do not physically touch or handle freight but coordinate and oversee its movement through our network of trusted partners.

Q. What Does a 3PL Do?

A. 3PLs manage various aspects of the supply chain for businesses, including inventory management, order processing, freight transportation, and warehouse operations. They act as intermediaries between manufacturers, retailers, and customers, coordinating the movement and storage of goods efficiently

Q. What are the Benefits of Using a 3PL?

A. Using a 3PL offers several benefits, including cost savings, scalability, and expertise. By outsourcing logistics functions to a 3PL, businesses can focus on their core competencies while leveraging the 3PL’s specialized knowledge and resources to streamline their supply chain operations.

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