A Bill of Lading, or BOL, is standard paperwork that provides the customer, carrier and driver with all the pertinent information related to shipping costs and transport information. The bill of lading allows for proper billing to be processed by the carrier and FreightCenter. All parties should have a copy of the BOL.
If the driver is not presented with the FreightCenter-generated Bill of Lading at pickup, the carrier will not know to charge FreightCenter the heavily discounted rate the shipper was quoted and will instead charge the shipper a non-discounted rate. Here are the details of how it works, and why the FreightCenter Bill of Lading is so important.
Your shipment paperwork and billing documents can all be found when you log in to your FreightCenter.com account. The BOL is attached to completed orders under the Bookings tab or link.
All parties involved should have a copy of the BOL. It is very important that the FreightCenter BOL be given to the carrier at the time of pickup. The FreightCenter BOL confirms your discounted rate with the carrier.
Check for an email from your agent that includes a link to FreightCenter's BOL and any additional required paperwork.
This usually occurs when FreightCenter’s BOL is not used at the time of pickup, which results in a double booking in two systems and a change in shipping rates. Our freight brokers will promptly take care of the paperwork and have the charges properly credited for your freight shipment when notified. Open a support ticket or contact our customer service department at 1-800-716-7608 and fax a copy of the bill that you received.
The first step to taking advantage of FreightCenter discounts is to use our online instant quote system and compare the freight shipping rates quoted from multiple shippers. Follow the simple steps for setting up an account and booking your shipment. If you need help, call us at 800.716.7608.LOOK UP MORE FREIGHT TERMS