More information and frequently asked questions about your shipment status.
Can the Driver or Trucking Company Call Before Pickup or Delivery?
In some cases, your driver or your FreightCenter agent will notify you before pickup or delivery. After scheduling your shipment for pickup, your freight agent will notify you of a pickup time window and an estimated time of arrival of your shipment.
When Will My Freight Arrive?
You can track your shipment on FreightCenter.com provided your shipment is being tracked by PRO number. Not every carrier provides a method for tracking. If you believe your shipment missed delivery or the driver is late, please use this form to open a support ticket. A freight agent will contact you with an update on the status of delivery. You can track your shipment online 24 hours a day, 7 days a week through our tracking page. You can also receive status updates via email as well as text message updates to your cell phone. To activate these options, simply login to your MyFreightCenter account and click “Account Info” in the menu. You will see the communication options at the bottom of the screen.
We provide competitive freight shipping prices and an all-inclusive, easy-to-use shipping experience for our customers. Exceeding our customers’ expectations results in thousands of satisfied customer reviews and repeat business. We believe in the power of our customer relationships. Check out FreightCenter reviews from real customers, and learn what they have to say about their freight shipping experience!
Working With Jennifer Rendine has been super easy. I know that every detail will be taken care of with each and every shipment. I would recommend Freightcenter.com to anyone. 5 Stars!
It was very easy to do and priced right . The people I talked to were very friendly and helpful !
It was a great experience. Everything went very smoothly. My customer service rep was exceptional!
I have used Freight Center for 3 different pickups and so far everything has worked beautifully. I would highly recommend their services and the pricing is very competitive. Thank you Freight Center for the good job.
So happy using FreightCenter. Great service and lowest price. My go to shipper from now onT!
Easy to work with. Scheduled on line and then a CS rep called us to make sure all the details were in order to ship our product correctly to the customer.