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Proof of Delivery

Proof of Delivery

Discover the importance of Proof of Delivery (POD) in your shipment process. From cargo receipt to contract evidence, it's vital for ensuring smooth transactions.

What Is Proof of Delivery?

Along with the Bill of Lading or BOL and Terms and Conditions, the Proof of Delivery is one of the essential pieces of paperwork for your shipment. Your delivery driver will bring a Proof of Delivery receipt, which serves as proof of the transportation of goods delivered. It is also a legal document that serves three primary functions.


Used as a Cargo Receipt – When a carrier delivers a shipment to a consignee, paperwork is essential. This paperwork is proof of shipment. It is also used for insurance and liability purposes. It is a description of goods being transported. Detailed information about weight, quantities, country of manufacture, and dimensions are included.

Used as Evidence of Contracted Carriage – These documents are the contract for service of transporting the goods. These documents will follow the products from one location to another. In short, it is a contract between a seller and a carrier.

As Title to Goods or Products – It also functions as a document of title. It identifies the ownership of the goods being shipped. If your freight arrives in less than excellent condition, you must note “damage” or “missing pieces” on Proof of Delivery and specify what that damage is, even if it appears to be as minor as a tear in the wrapping material.


Your signature will also be required on the bill of lading by the delivery driver. A copy will be kept by the carrier and one provided to you. This is the time to document and take pictures of any discrepancies. If the consignor sent you photos of the packaged cargo before it was shipped (always a good idea), compare the photos you received with the shipment as you received it. A damage claim cannot be started without notice within 24 hours of accepted delivery. Contact a FreightCenter Freight Agent immediately upon discovery of issues or concerns. Have something to ship? Get started with an instant freight quote from multiple top carriers or call our in-house shipping experts at 800.716.7608.

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