At FreightCenter, each customer is assigned a dedicated freight agent to assist with freight quotes, carrier selection, services & account management.
Your Freightcenter Freight Agent
When we use the phrase “shipping expert” at FreightCenter, it’s about one of our many freight agents, AKA National Account Managers. These are the men and women who review your quote forms, confirm that the carrier you choose is the right one for the service your shipment requires, make sure that any special services you’re going to need have been selected, and verifies with you that all the information you’ve provided is correct.
Freight agents make supply chains more efficient and effective by acting as your business’s virtual shipping department.
Take a behind-the-scenes look at a freight agent’s day at FreightCenter. We think you’ll be impressed.
Freight Agents Are an Uncommon Service Among Freight Brokers
Many freight brokers do not provide the personalized service of freight agents to work with all of their shippers, including those who ship infrequently. Many FreightCenter customers choose us because of the unique combination of technology and real human intelligence we offer.
Freight agents work in two different departments at FreightCenter, LTL (Less-than-Truckload) and TL (Truckload). Read more about the differences between these two departments in the blog post, Freight Quote Factors: Full Truckload vs. Less-than-Truckload.
Building Freight Agent Relationships
Customers who ship on a regular or semi-regular basis soon learn the value of working and building a relationship with the same freight agent for each shipment. In an industry where details matter and mistakes can be expensive, it’s essential to have a shipping expert on your side.
You can reach one of our dedicated freight agents by calling 800.716.7608 or by getting an instant freight rate quote (a freight agent will contact you shortly).
We provide competitive freight shipping prices and an all-inclusive, easy-to-use shipping experience for our customers. Exceeding our customers’ expectations results in thousands of satisfied customer reviews and repeat business. We believe in the power of our customer relationships. Check out FreightCenter reviews from real customers, and learn what they have to say about their freight shipping experience!
Working With Jennifer Rendine has been super easy. I know that every detail will be taken care of with each and every shipment. I would recommend Freightcenter.com to anyone. 5 Stars!
It was very easy to do and priced right . The people I talked to were very friendly and helpful !
It was a great experience. Everything went very smoothly. My customer service rep was exceptional!
I have used Freight Center for 3 different pickups and so far everything has worked beautifully. I would highly recommend their services and the pricing is very competitive. Thank you Freight Center for the good job.
So happy using FreightCenter. Great service and lowest price. My go to shipper from now onT!
Easy to work with. Scheduled on line and then a CS rep called us to make sure all the details were in order to ship our product correctly to the customer.