Standard freight service includes curbside pickup and delivery. This means that the truck driver will expect the packaged shipment to be brought roadside or to the end of the driveway. Ask your FreightCenter Agent for assistance in getting the freight to the curb. Additional costs for a liftgate or inside pickup may be required if freight is picked up from or delivered to a residence or a business without a loading dock or forklift. Curbside service implies that your freight is ready for pickup and is properly packaged and placed at the curb. Additional charges for services like lifting boxes into the truck or forklifting pallets from the curb may be billed separately.
IMPORTANT NOTE: The truck will not enter a driveway or road that has limited access or otherwise restricted from heavy truck use.
Below are a few tips you can take to get your shipment to the curb:
For unpackaged loads, placing individual handling units (e.g., unpalletized boxes or bins) into the cargo hold of a truck is not a challenging task. However, pallets and heavy or oversized freight need special equipment to lift, roll, and stack the shipment inside the trailer. When you choose curbside pickup or delivery, you may need additional accessorials like a liftgate and pallet jack.
Although there is no standardized federal weight lifting restriction for truck drivers, a trucking company or carrier may restrict them. Alternatively, if you can provide the muscle then you may not be required to purchase liftgate service.
No. Curbside pickup will be provided at business locations where there isn’t a loading dock. Common carriers typically provide dock-to-dock transportation or curbside service. There is a special fee for a residential location that is in addition to inside pickup and delivery fees.
Yes. Check the “Inside Pickup” accessorial checkbox next to the location details section on the quote form. For an additional fee, a specialized freight carrier will bring the freight from your garage or driveway to the curb and place it inside the truck. The driver will not go inside a residence.
Whether you choose to book online or by phone, FreightCenter gives you the option to add inside pickup and delivery services at the time of your quote.
Get an online quote or call (800) 716-7608.LOOK UP MORE FREIGHT TERMS