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XPO Reviews

Explore honest customer reviews of XPO to see why they’re a trusted leader in freight and logistics services. Discover firsthand experiences on reliability, efficiency, and customer support. Make an informed choice for your shipping needs!

According to Independent Surveys, XPO has a high indicating that most customers are satisfied with their purchases and services. Consumers complaining about XPO mention customer service, delivery dates, and following-day problems. FreightCenter considers XPO to be one of the nation’s premium LTL providers.

 

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XPO Reviews

FreightCenter works with tens of thousands of shippers to help them mitigate risk and ensure their shipments proceed as planned. We do that through our internal carrier experience data, including our internal XPO reviews.

 

XPO focuses on getting customer satisfaction with their best-in-class Customer Care.

 

XPO tries to make it easy for their shippers.

 

You can get the customer care solution you need for your business.  XPO offers a unique tiered suite of solutions so you can choose the best support model to fit your business needs.

 

Choose from:

  • Standard Care – a self-serve model supported by our suite of online tools at LTL.xpo.com, API and EDI integrations, and local customer service.
  • Premium Care – an elevated care model providing you with an escalation support specialist, quick response times within an hour during business hours, and the internal XPO contact you need to coordinate multiple locations.
  • Customer Solutions – get a customized solution created for your specific business needs, including proactive shipment monitoring, returns management, coordinated pickup management, and more.
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What our customers are saying

We provide competitive freight shipping prices and an all-inclusive, easy-to-use shipping experience for our customers. Exceeding our customers’ expectations results in thousands of satisfied customer reviews and repeat business. We believe in the power of our customer relationships. Check out FreightCenter reviews from real customers, and learn what they have to say about their freight shipping experience!

At FreightCenter, we solve freight inefficiencies and streamline the process. Partner with FreightCenter and get your shipment in the hands of your customers with a more manageable, stress-free, affordable shipping program.

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Save time & money

Get access to the lowest rates, no matter what, where or how much you ship. Enjoy the convenience of our large, fully vetted carrier network to find the most competitive rates.

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One-stop expertise

Get one-on-one support with a pro who is dedicated specifically to your load. Manage all your shipping in one convenient location with complete access to saved quotes, tracking information and paperwork from anywhere.

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Reliability

We help you meet customer delivery expectations and delight customers by making sure your shipments get to your customers safely and intact. Book shipments with confidence and expertise you can rely on.

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