Proof of Delivery vs. Bill of Lading
Know the Difference
Knowing the key facts and getting your paperwork done can be challenging with all the moving parts of freight shipping. Two critical freight documents will play an instrumental role no matter what you ship: The Bill of Lading and the Proof of Delivery. We’ll compare Proof of Delivery vs. Bill of Lading and the key facts you need to know about each.
We provide competitive freight shipping prices and an all-inclusive, easy-to-use shipping experience for our customers. Exceeding our customers’ expectations results in thousands of satisfied customer reviews and repeat business. We believe in the power of our customer relationships. Check out FreightCenter reviews from real customers, and learn what they have to say about their freight shipping experience!
- 2021, 2017 & 2016 Food Logistics’ Top Green Providers
- 2021 & 2018 Supply & Demand Chain Executives’ Pros to Know: Matthew Brosious
- 2020 & 2019 Top Food Logistics’ 3PL & Cold Storage Provider Award
- 2020 & 2019 Business Observer’s Top 500 Companies on the Gulf Coast
- 2020 & 2017 SmartWay® Transport Partner
- 2020 & 2017 Food Logistics’ Champions: Rock Stars of the Supply Chain
- 2020 Best of Palm Harbor Awards for Local Businesses
- 2017 Green Supply Chain Award from Supply & Demand Chain Executive
- 2017 Tampa Bay Business Journal Heroes at Work
- 2016, 2015, & 2012 Food Logistics Top 100 Software and Technology Providers
- 2013 Tampa Bay Business 100 by Tampa Bay Business Journal
- 2013 Top 100 Great Supply Chain Partners by SupplyChainBrain
- 2012 TIA Samaritan Award Honorable Mention
- 2012, 2011 & 2010 TBBJ Fast 50 Recipient
- 2013, 2011, & 2010 Diversity Business Top Businesses
Why Choose FreightCenter to help with Logistics?
Expertise in Freight Shipping: With over 25 years in the logistics industry, FreightCenter is dedicated to guiding you through the entire logistics process, from beginning to end. Our goal is to make freight shipping easy to understand and book. Don’t waste time researching and receiving quotes from individual carriers- FreightCenter’s got your back!
Competitive Rates with Tailored Solutions: We prioritize high-quality customer service without breaking your wallet. We utilize our relationships with regional and national carriers to offer you competitive, affordable rates while providing personalized solutions to your needs. Need a liftgate? We got you! Want to expedite your order? Leave it to us! We’re ready to provide tailored solutions that don’t compromise your freight shipment.
Personalized Customer Support: FreightCenter is committed to satisfying our customers. Our friendly customer support team is here to help you every step of the way, from initial inquiries to post-shipment concerns. We handle all aspects of logistics, including tracking, paperwork, and communication with carriers, so you can focus on your business while we manage your shipment. Choose us for our reliable service and affordable quotes!
Proof of Delivery vs. Bill of Lading
The Bill of Lading (BOL) serves as a receipt for services rendered by the carrier. This standard paperwork provides the customer, carrier, and driver with all the pertinent information related to shipping costs and transport information. This includes:
- Pickup and delivery locations.
- Consigner, consignee, and driver signatures.
- Shipment weight and measurements.
- Freight class.
- Accessorials/Add-on services.
The BOL essentially operates as a sort of contract between shippers and carriers and facilitates the moving of freight. No matter what you ship or how many times you ship, a detailed BOL will be involved. Knowing how to break down your BOL will help you avoid excess charges and ship more efficiently.
The process works because either the carrier or your broker will issue the BOL to the shipper (you). You provide the BOL at delivery/pickup, and the carrier then sends the BOL to the receiver at delivery. It is imperative the information on the BOL is accurate because carriers validate the information using high-tech equipment to weigh, measure, and confirm the contents of your cargo. Misinformation on the BOL will lead to any number of billing adjustments post-shipment.
For more information on Bills of Lading, click here to visit the National Motor Freight Traffic Association site.
The Proof of Delivery (POD) is a receipt that the consignee signs after the cargo/shipment is delivered. It is the point of the POD to confirm that the shipment was delivered on time and that there is no damage, including concealed freight damage.
POD Tips:
Before signing the POD at delivery, be sure to follow a few crucial steps:
- Take photographs of the item and packaging before it is shipped.
- Take photographs of any internal or external damage as it was delivered.
- Thoroughly inspect every inch of the shipment, from external packaging conditions to the integrity of anything inside.
- Report your damage within 2-5 days of delivery and file your official claim with the carrier as soon as possible.
- Provide all shipment details on the Bill of Lading (BOL) or POD.
- Provide contact information for the consignee.
Following this protocol will help you avoid freight damage and loss claims or help you file a successful claim if you do need to actually file a claim.
The BOL and POD are crucial documents in the freight shipping process, so why not let the pros handle them for you? We are a third-party logistics company (3PL) dedicated to giving small business shippers the personalized freight solutions they need and to help manage all your shipping needs in one place.
Make shipping easy for your supply chain by getting a free online quote today or call 800-716-7608.
To create value for our customers by delivering customized shipping solutions that meet their unique needs and to fulfill shipping demands from simple to complex with expertise, guidance and ingenuity.
Rail shipping is a cost-effective and environmentally friendly transportation method that utilizes trains to move goods over long distances. It's known for its efficiency in handling large volumes of cargo, making it a sustainable and economical choice for businesses seeking reliable freight transport options.
Expedited shipping is a premium service designed to meet urgent delivery needs. It prioritizes speed and quick turnaround, ensuring that packages or goods reach their destination faster than standard shipping options. Expedited shipping is the go-to choice when time-sensitive deliveries are essential, providing businesses and individuals with reliable and prompt service for critical shipments.
White glove shipping is a premium service that goes beyond standard delivery, offering meticulous handling, specialized packaging, and in-home setup or installation for valuable or delicate items, ensuring a seamless and hassle-free experience for customers.
Less than truckload (LTL) shipping is a smart logistics solution for businesses with smaller shipments. It combines multiple smaller shipments into a single truckload, optimizing space and reducing costs. LTL shipping offers affordability and efficiency while ensuring timely delivery, making it an ideal choice for companies looking to save on transportation expenses without compromising on service quality.
Frequently Asked Questions
Q. Does the Bill of Lading serve as proof of delivery?
No, the Bill of Lading does not serve as proof that the goods were delivered. It is a receipt for the goods when they are picked up by the carrier, but the Proof of Delivery (POD) is what confirms the goods have been delivered and received by the consignee.
Q. When is the Bill of Lading issued, and when is Proof of Delivery issued?
The Bill of Lading is typically issued at the beginning of the shipping process when the goods are picked up by the carrier. The Proof of Delivery is issued at the end of the shipment process, after the recipient has received and signed for the goods.
Q. Can Proof of Delivery be used for claims or disputes?
Yes, the Proof of Delivery is crucial in claims or disputes regarding lost or damaged goods, as it shows the exact condition of the goods upon delivery. A signed POD indicates the recipient has accepted the goods in the condition they were received, which can be key in resolving claims.
Q. Are the Bill of Lading and Proof of Delivery both necessary for invoicing?
Yes, both documents may be necessary. The Bill of Lading is typically used to verify that the shipment was processed and shipped, while the Proof of Delivery is often required to confirm that the goods were received and to close out the transaction for invoicing and payment purposes.
Q. Can the Bill of Lading be amended after shipment?
Yes, a Bill of Lading can sometimes be amended after shipment, depending on the agreement between the shipper, carrier, and consignee. However, changes to the terms or conditions must be agreed upon and documented properly.
Put Your Trust In FreightCenter
25 Years in the Business
We have over 25 years of experience, as evidenced by our large network of professional carriers. Our knowledgeable team of shipping experts is ready to help you optimize your small business for the intricate world of logistics.
Customizable Shipping Options
Need a liftgate? No problem! Need to ship your products quickly? We got you covered! Our FreightCenter agents can offer you tailored solutions for your specific shipping needs, no matter what kind of small business you are.
Amazing Customer Service
Our customer support team has the answers to many of your shipping questions and concerns. We’re here to help you through every step of the shipping process, from initial inquiries to post-shipment issues