Logistics Consulting Services

FreightCenter’s logistics consulting services for small and mid-sized shippers focus on practical, high-impact improvements that deliver tangible results. We help businesses identify packaging issues that may lead to damage or higher freight classes, evaluate shipping routes for time and cost efficiency, and optimize the point of origin to minimize transit time. Our agents also assist in selecting the most suitable shipping method, such as LTL, FTL, intermodal, and more, tailored to your unique freight profile and budget.

Reducing freight costs starts with identifying where money is being wasted. FreightCenter agents examine your packaging practices, shipment sizes, origin and destination points, and carrier usage to identify hidden inefficiencies. For example, changing to a lower freight class through packaging adjustments or switching to a shared truckload service can significantly reduce your cost per pallet. Our consulting is hands-on and always aimed at saving you money while improving service quality.

Yes, especially if you’re experiencing rising shipping costs, damages, delays, or billing errors. Logistics consultants help you examine the entire picture, including areas you may not have considered, such as packaging configurations or routing inefficiencies. FreightCenter offers expert guidance without the hefty price tag of a traditional consultancy, making it a smart investment for businesses seeking fast, cost-effective results.

Absolutely. Route selection can drastically impact cost and delivery speed. Our freight experts evaluate your origin and destination points, carrier networks, transit time requirements, and other factors such as limited access and inside pickup/delivery services to recommend the most efficient and cost-effective shipping route. Whether you ship across the state or the country, FreightCenter helps you make smart routing decisions to avoid delays and optimize costs.

The NMFC, or National Motor Freight Classification, is a standardized system used to determine a shipment’s freight class. Freight class directly affects your shipping rate. A lower class usually means a lower cost, but it must be accurate to avoid reclassifications. FreightCenter can help review your freight’s density, packaging, and commodity type to determine if your current classification is correct, and if not, recommend how to improve it.

Yes, and this is one of the most valuable aspects of our service. Freight class is directly tied to your shipping cost, and your packaging impacts both classification and the risk of damage. Our experts can assess your current packaging and offer practical tips or recommend adjustments, such as reducing unnecessary dunnage or switching to palletized shipments, to help you achieve lower classifications and fewer reclassifications. These improvements often lead to real savings and fewer claims.

Our logistics consulting services are included as part of our freight offerings. There is no separate charge for consulting. When our customers succeed, we succeed. That’s why our agents are trained to identify opportunities to save you money, improve your processes, and help you make informed decisions, without charging extra.

Any business that ships freight can benefit, regardless of size. However, small to mid-sized businesses often see the biggest impact because they may lack an in-house logistics team. FreightCenter’s consulting is ideal for shippers who want to become more efficient without hiring additional staff or investing in expensive tools.

We begin by requesting basic details about your shipping volume, destinations, product types, and packaging requirements. From there, our team reviews historical shipping data (if available), examines your current carrier mix, and assesses any recurring issues, such as damages or delays. Even if you don’t have all the data upfront, our team can still provide actionable advice by drawing on our experience across many industries.

Yes. Our team can assist with international shipping by helping you choose the right carrier, advising on documentation requirements, and providing transit time estimates. While we don’t manage customs clearance directly, we can point you in the right direction and ensure your freight is prepared for smooth border crossings. Whether it’s Canada, Mexico, or overseas, we’ll help you take the next step.

Unlike some logistics companies that rely heavily on software, FreightCenter offers a personal touch. You work directly with an experienced freight agent who understands your business and proactively suggests ways to improve your shipping operation. We focus on being responsive, helpful, and honest—and we earn your trust by delivering real value.

We do not require long-term contracts, but we do offer ongoing support for customers who need consistent logistics guidance. Whether you want help for a specific project or prefer a partner to assist with your shipping strategy month over month, FreightCenter can work with you at your pace.

No problem. FreightCenter can integrate with your existing system. In many cases, our consulting fills gaps that others overlook, such as freight classification or packaging advice, and adds additional value without disrupting your existing workflow.

Yes. We have relationships with a large network of national and regional carriers. Our system enables us to compare rates, transit times, and services, allowing us to match your shipment with the best carrier for the job. Whether your priority is cost, speed, or specialty services, we can guide you toward the best fit.

Many customers report cost savings, fewer damage claims, and better delivery performance within the first few weeks of working with FreightCenter. It depends on your current setup, but even small changes can make a big difference fast. We’ll track results and help you fine-tune your logistics as needed to keep things running smoothly.